FIELD: integrating global communication network with telephone systems. SUBSTANCE: system and method for routing telephone calls, data, and other multimedia information through hybrid network are designed to send information through Internet. Profile information is used by system in the course of handling data transmitted for routing, billing, checking, conveying reports, and implementing other functions of transmitted data control. System provides for priority routing. System also provides for callback sessions and display of Web page on screen at User's that includes status data related to callback session. Calls and callbacks are routed over hybrid network. Users of this system can control characteristics of network to a greater extent than before and network operations can be controlled by them from central station. EFFECT: enlarged functional capabilities. 109 cl, 115 dwg
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Authors
Dates
2002-11-27—Published
1997-11-14—Filed