FIELD: computer equipment.
SUBSTANCE: method of managing an automated system of legal consultations consists in forming a database of arbitrary questions, selecting questions of one area of law, for which the number of directions of responses is determined in the form of categories of questions, text questions are vectorized into binary vectors of questions, questions are classified by categories on the basis of proximity of vectors, so that classes are formed for branches of law, and when a user question is entered into a system, a user question is parsed vocabulary with determining the lexical structure of the user question, determining, based on the generated classes for branches of the right, the provision of the regulatory legal act contained in the knowledge database, relevant to user question according to normative legal acts vectors, generating a lexical response structure to a user, corresponding to the lexical structure of the user question and the position of the regulatory act relevant to the user's response, and providing the user with a lexical response structure in the form of a text message.
EFFECT: high probability of generating a correct answer to a user question, reducing the effect of unskilled experts on system operation results.
10 cl, 5 dwg, 1 tbl
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Authors
Dates
2020-04-15—Published
2019-09-24—Filed