FIELD: computer technology for processing audio data.
SUBSTANCE: processing the statements of the subscriber, the formation and reproduction of the statement, where the reproduction and formation of the statement includes a heuristic choice, which may consist in random selection of the media file of the statement from some predefined set of media files of statements suitable for the subject area, which may include at least one subset priority media files of statements, which is formed as a result of processing data from public or commercial databases of unwanted calls, and can be supplemented by an analysis of the signal characteristics of the subscriber, and the playback of the selected media file of the statement in the dialogue is performed after a pause in the dialogue is detected.
EFFECT: simplifying the emulation of a voice bot in terms of performing intelligent semantic text analysis in post-processing mode outside the dialog.
4 cl, 3 dwg
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