SYSTEM AND METHOD FOR MONITORING SERVICE LEVEL AGREEMENT BY THIRD PARTY Russian patent published in 2011 - IPC G06Q40/00 

Abstract RU 2429537 C2

FIELD: information technology.

SUBSTANCE: in the method, main data of the SLA client and a secondary service provider on the SLA is configured. A network for providing services of the secondary service provider on the SLA is provided. The network of labour resources of the secondary service provider on the SLA is administered. Requirements for providing SLA client services are processed. The certificate for providing services on the SLA is processed and payment for work on providing services on the SLA is processed.

EFFECT: high accuracy of processing SLA data in a computer environment.

73 cl, 28 dwg

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RU 2 429 537 C2

Authors

Kallen Ehndrju A. Iii

Sho Stiven A.

Dates

2011-09-20Published

2006-07-31Filed