FIELD: computing technology.
SUBSTANCE: technical result is achieved by executing a dialogue with the user by executing a first dialogue program, if the load value is above the preset standard, and executing a second dialogue program, different from the first dialogue program, if the load value is below the preset standard, wherein the first dialogue program is programmed to ask questions, the expected responses of the user whereto include fewer words than in the case of the second dialogue program, receiving a response from the user to the question using discrete word recognition when executing the first dialogue program; and receiving a response from the user to the question using sentence recognition when executing the second dialogue program.
EFFECT: ensured control of a voice dialogue apparatus for dialogue with the user regardless of the state of the load on the user.
12 cl, 8 dwg
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