FIELD: radio engineering, communication.
SUBSTANCE: invention relates to the commercial communication system, especially to the system giving a possibility to any person or a computer user client connected to the Internet to establish bidirectional voice communication and the unidirectional video conference with a commercial agent. The system contains a server of web pages (2) from which one is available for access from the remote computer (52) of a user, the main server (1) and the communication centre (4) containing a telephone terminal (43), the computer (44) and the webcam (41) connected to the videoconference server (42) and used to connect an agent to a user. The system also contains automatic phone exchange or the secondary automatic private centre (3) connected to the main server (1) for the voice communication connecting a user, an agent and the main server (1), and combining computer gateway facilities (44) and the videoconference server of (42) communication centre (4).
EFFECT: improvement of communication quality when using low level data flow, required for Internet communication.
6 cl, 2 dwg
