FIELD: radio engineering, communication.
SUBSTANCE: when establishing a voice channel in a circuit switched domain for voice calls with the telephone agent system in the case where the telephone agent system is in the busy state, a data channel with the telephone agent system in the packet-switched domain is established, interactive information for entertainment provided by the telephone agent system via the data channel, and the provision of entertainment services to the user based on interactive information for entertainment In the call interface. At the same time, when the telephone agent system is not in a busy state, the suspension of receiving the entertainment service and reminding the user about the acceptance of the voice service are carried out.
EFFECT: expansion of the arsenal of means of providing the user with an additional information interactive service, which contributes to the extension of the waiting time for answering the call, which saves the communication resources of the telephone agent system.
25 cl, 17 dwg
