SYSTEMS AND METHODS FOR PRICE REQUEST, ORDERING OR REQUEST SUPPORT Russian patent published in 2017 - IPC G06Q30/00 

FIELD: information technology.

SUBSTANCE: system comprises a user interface device comprising a data processing unit and a memory device storing a computer program with executable instructions, an image forming device associated with the user interface device, and a communication network interacting with the user interface device and configured to transmit data. After capturing of an electrical machine part image by the image forming apparatus, the user interface device automatically connects the user of the user interface device to the support functions to select the support function. And transmits an electronic message through the communication network containing data related to the electrical machine part, including the image, to the subject providing the selected support function for requesting a quote, processing an order or requesting an electrical machine support.

EFFECT: ability to automatically determine the support functions for the photographed part of the electrical machine.

21 cl, 20 dwg