METHODS OF INFLUENCING CUSTOMERS IN FIRST DECISION-MAKING MOMENT IN RETAIL TRADE ENTERPRISE Russian patent published in 2014 - IPC G06Q30/00 

Abstract RU 2534826 C2

FIELD: radio engineering, communication.

SUBSTANCE: invention relates to customer influencing method during decision making in a retail trade enterprise. The method uses multinetwork communication structure, controlled by logical device connected to wireless end device. The latter is in immediate vicinity to the customer during his or her movement within the store. The method involves associating the said wireless device to the communication structure, tracking the customer position, identification of goods in the showcase close to the customer, and generation of recommendation message based on this data. The message is then sent to the wireless end device via communication structure.

EFFECT: functionality expansion due to generation of customer position tracking data, as well as information about the goods.

19 cl, 8 dwg

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RU 2 534 826 C2

Authors

Bonner Brett Brehjsvel

Khel'M Kristofer Todd

Dzhons Titus Artur

Osborn Dzhon Ehdvard Ii

Perkins Dion Brent

Ments Gregori Majkl

Dates

2014-12-10Published

2009-11-02Filed