FIELD: physics, computer engineering.
SUBSTANCE: invention relates to electronic communication means for acquiring information from customers on use of products, by the customers, acquired from a store. The system comprises a communication network outside the store, a wireless portable handheld output device which includes a scanning device and is connected to said communication network, a retail server which interacts with said wireless device to acquire information from a customer and select a suitable time for transmitting information to said wireless device of the customer, to acquire information on the use of products.
EFFECT: high reliability of the system and accuracy of information acquired from the customer.
13 cl, 4 dwg
