AUTOMATED INFORMATION AND VOICE QUESTION-ANSWER SYSTEM Russian patent published in 2019 - IPC G10L15/22 G06F17/27 

FIELD: computer engineering.

SUBSTANCE: invention relates to computer engineering. Technical result is achieved by a start-up unit configured to execute a script by a system which comprises means of inputting a script name or a maximum number of repetition cycles of a script, means for selecting a system for recognizing incoming voice or text messages, or audio type selecting means for sending voice messages, or means for selecting a voice type or means of inputting voice or text messages with a request to repeat a response or to report next part of a large number or means of automatic transfer to an operator, and means for constructing logical links with one next unit by type of normal transition, question unit has means of inputting question text assigned to a client or a means of selecting a length of a session for recognizing a client response, or means of selecting a system for recognizing speech of a client and means for constructing logical links with multiple blocks based on data type.

EFFECT: enabling execution of automated scripts by an automated information-voice question-answer system.

1 cl, 12 dwg