FIELD: radio engineering, communication.
SUBSTANCE: invention relates to voicemail processing, particularly to enhanced voicemail preview. A communication system for enhanced voicemail preview comprises a server configured to receive voicemail, determine contextual information, generate message preview based on transcription, inserting additional text and graphic information into the transcription, reproducing the message preview and facilitating display of the preview at the called side.
EFFECT: broader functional capabilities due to transcription of a text version, two-way switching between text and audio versions along with jump reproduction and generating contextual data obtained from voicemail metadata and user-associated data storage, such as contact lists, voice mail history.
19 cl, 7 dwg
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