FIELD: systems for automated customer.
SUBSTANCE: invention relates to systems for automated customer service at points of sale and automation of sales processes. The system contains a single data processing centre, designed with full functionality for selecting goods, purchasing and paying for goods selected by customers, as well as supporting a unified sales database of the system using independent functional modules, a subsystem for secure information exchange with the ability to exchange data in conditions of unstable operation of existing communication channels, means for contactless registration of an incoming user, generating the first unique identification code of the point of sale, with the possibility of contactless transmission of the code to the user’s communicator with the ability to send a command to the server of the point of sale to generate an audiovisual message about the user’s entry into the point of sale, a biometric scanner with the ability to scan biometric user parameters, a communicator equipped with a hardware interface with the ability to enter commands, a terminal with the ability to transmit a point of sale identification code.
EFFECT: increasing the reliability of data exchange in conditions of unstable operation of existing communication channels.
9 cl, 2 dwg
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Authors
Dates
2023-12-27—Published
2022-02-28—Filed